Privacy Policy

Welcome to Notable Designs & Media (Notable DM)’s Privacy Policy

Welcome to our privacy policy which also applies to our affiliate companies and products. This policy sets out how we handle your personal information if you a consumer with us or visitor to our sites.
When we say ‘we’, ‘us’ or ‘Notable Designs & Media (Notable DM)’ its because that’s who we are and we own and run the sites.
If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ or ‘terms & conditions’ we’re talking about the rules for using each of the sites. The rules vary by product and each product makes them separately available and seeks consent to them separately to this policy.

The type of personal information we collect

We collect certain personal information about visitors and users of our Sites.
The most common types of information we collect include things like: customer names, email address, IP addresses, other contact details, project details, project content (from text to media type), payment information, transactional details, tax information, support queries, content you direct us to make available on our Sites, your actions on our Sites (including any selections or inputs into fields) and web, email analytics data. We will also collect personal information from job applications (such as, your CV, the application form itself, cover letter and interview notes).

How we collect personal information

We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites.
We collect your personal information when you provide it to us when you complete a membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

Personal Information we collect about from others

Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:

financial and/or transaction details from payment providers in order to process a transaction;
third party service providers (like Google, Facebook), which may provide information about you when you link, connect, or login to your account with the third-party provider and they send us information such as your registration and profile from that service. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider; and

How we use personal information

We will use your personal information:

To fulfil a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the Sites.
Where this is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include:

operating the Sites;
providing you with services described on the Sites;
verifying your identity when you sign in to any of our Sites;
responding to support tickets, and helping facilitate the resolution of any disputes;
updating you with operational news and information about our Sites and services e.g., to notify you about changes to our Sites, website disruptions or security updates;
carrying out technical analysis to determine how to improve the Sites and services we provide;
monitoring activity on the Sites, e.g., to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;
managing our relationship with you, e.g., by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey;
managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
training our staff about how to best serve our user community;
improving our products and services;
providing general administrative and performance functions and activities;
processing your job application with us.

Where you give us consent:

providing you with marketing information about products and services which we feel may interest you; and
customizing our services and websites, like advertising that appears on the Site – where this involves the use of cookies or similar technologies – in order to provide a more personalized experience.

For purposes which are required by law.
For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

When we disclose your personal information

We will disclose personal information to the following recipients:

subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above).
our professional advisers (lawyers, accountants, financial advisers etc.)
regulators and government authorities in connection with our compliance procedures and obligations;
a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
a third party, in order to enforce or defend our rights, or to address financial or reputational risks;
a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and
other recipients where we are authorized or required by law, or requests by government, a court of law, or law enforcement authorities, to do so.

Where we transfer and/or store your personal information

In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How we keep your personal information secure

We store personal information on secure servers that are managed by us and our service providers. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

How you can access your personal information

You have the right to make a request to access any information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact us using the following email address privacy@notabledm.co.za

Marketing Choices regarding your personal information

Where we have your consent to do so (e.g. if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

Cookies and Web Analytics

Cookies, clear gifs and similar technologies (cookies) are used on our sites to personalise content and ads, provide and improve product features and to analyse our traffic on our sites by us, our business partners and authors.

What are cookies, clear gifs and similar technologies?

Cookies are a small data file sent to your web browser or mobile device that is stored on your browser cache.
Clear gifs and pixel trackers are tiny graphics with a unique identifier and are similar in function to cookies, and are used to track the movements of web users between pages and websites. They are embedded invisibly on web pages and are about the size of a single pixel.
First-party cookies are set by us when you’re visiting one of our sites, and third-party cookies are set by a party other than the website you're visiting.

Cookies and similar technologies are used for the following purposes on our sites

Strictly Necessary: Strictly necessary cookies help make a website usable by enabling basic functions like page navigation, website security and access to information that requires authentication.
Preferences: These cookies enable storage of information that changes the way a website behaves or looks, like settings for your region.
Statistics: Statistics cookies help us to understand how visitors interact with our websites by collecting and reporting information.
Marketing: Marketing cookies are used for tracking browsing activity and to customize and display ads that are relevant and engaging.
Third Parties: Our business partners and authors use cookies for the purposes described above.

When you visit our Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:

your IP address or proxy server IP address’;
the domain name you requested;
the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
the date and time of your visit to the website;
the length of your session;
the pages which you have accessed;
the number of times you access our site within any month;
the file URL you look at and information relating to it;
the website which referred you to our Sites;
the operating system which your computer uses; and
the technical capabilities of your web browser.

Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Sites. For example, if you visit our Sites, you may later see an ad for our products and services when you visit a different Site

Information about children

Our Sites are not suitable for children under the age of 16 years, so if you are under 16, we ask that you do not use our Sites or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Sites for you!). If you are from 16 to 18 years, you can browse the Sites but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Sites.

Information you make public or give to others

If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Sites, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

How you can manage or delete your personal information

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with our services, you can request that we erase your personal information and close your account by:

Contacting us on the following email address: privacy@notabledm.co.za

How long we keep your personal information

Please note that if you request the erasure of your personal information, we may retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations or requests by government, a court of law, or law enforcement authorities, enforce the terms of service and take other actions permitted by law. Any information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

How you can access your personal information

You are also entitled to ask us to port your personal information (i.e., to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns, you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country:

of your habitual residence;
of your place of work; or
in which you consider the alleged infringement has occurred.

How to manage your preferences and settings

Please keep in mind that your experience may not be as we intended if you change the standard settings.

Any interested visitor can learn how to opt out of third-party cookies by learning how to change your browser settings:

Contact, Questions and Changes

We may make changes to the Cookie Policy from time to time and we will take reasonable steps to let our users know about these changes. You can keep track of changes made by referring to the date below.

If you have any questions about our privacy practices, or about how to change your cookie preferences, please contact us on privacy@notabledm.co.za

Both personal information and personal data have the same meaning in the context of this Privacy Policy.

Updated 15 January 2024